Meeting Minutes Made Easy Workshop

Prepare, Organize and Write Good Meeting Minutes with Speed and Clarity

Area of Training : Administration

SkillsFuture Code: CRS-N-0031962


Meeting Minutes Made Easy Workshop

Prepare, Organize and Write Good Meeting Minutes with Speed and Clarity

The Art of Taking Minutes of Meetings by Emma Jones, Imperial College UK

Taking minutes of meetings involves listening skills and the ability to absorb information and summarize it simultaneously. This practical hands-on workshop is designed to take the stress out of note-taking and writing minutes of meetings using a step-by-step guide from arranging for meetings, putting together agendas, taking notes and minutes, transcribing them in a professional and accurate manner.


This workshop will help you write minutes of meetings that are clear, concise and accurately reflect the important components of your meetings.

  • Effective techniques to prepare, write and organize reports and minutes of meetings;
  • Apply active listening techniques during the meeting to pick out main points, ideas, and actions that needs to be recorded;
  • Recognize and manage the common challenges involved in minute-taking;
  • Confident use of language for an error-free and reader-friendly minutes of meetings;
  • Time-saving and practical tips on writing style, proof-reading, and grammar checking techniques that help beat deadlines;
  • Develop professional competency in taking effective notes during your meetings;
  • Must-have templates for both formal and informal minutes of meetings that are suitable for formal meetings, semi-formal meetings, and action minutes.

Practical exercises allow you to prepare a meeting agenda and sample minutes of meetings.

You are advised to prepare one sample of minutes of meetings for which individual feedback will be provided to help you improve.

You will also practice writing minutes during a simulated meeting, then write and edit your final document.


Combination of lectures, case studies, group discussions and course work


Anyone who uses emails, draft letters, proposals & other materials.


“We continue to receive very positive comments about Emma’s courses from my staff members. Several people, including our internal communication manager, said that Emma provided the best one-day training courses. Many thanks for providing insights, tips and factoids that will enable our company to write and communicate even better to our bosses and stakeholders.” – Cynthia Zhuang, Marketing Manager, NETS Singapore

“Great business courses by Emma! I walk away with some great tips and insights which are not just ideas that have no practical consideration. The class’s spirit of spontaneity and engagement is also very encouraging for my learning. Every trainer should be able to keep the attention of the class just like she has.” – Jess Tang-Xin, Senior Admin Executive, Singapore Workforce Development Agency

“I loved Emma’s presentation style. She shares stories to help everyone relate to the business scenarios that we may encounter at work. She also simplifies concepts for everyone to understand easily. One of the best professional development courses I have been to. I will recommend my colleagues to join me for one of her other upcoming courses.” – Razline Maria, Senior Business Associate, Shangri-la Hotel Singapore

Business English and Communications Coach: Emma Jarman-Jones (MBA, Imperial College London in UK

emma-jones-profileEmma Jarman-Jones specialises in developing and enhancing workplace communication skills. This work includes writing, speaking, interpersonal and management skills training. She has over 15 years of experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam.

Emma has worked as an external consultant and trainer with both private and public sectors, designing, customising and delivering programmes, and coaching individuals.

She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation.

Emma holds an MBA from the Imperial College London in United Kingdom. She has also completed a Diploma in Human Resource Development at the Singapore Institute of Management, and is a certified People Developer Consultant.

Register Now

Register today to avoid disappointment; all registrations are processed on a first-come, first-served basis.

To register, please download registration form and email/fax to | 6720 2222

Venue: 100 Orchard Road, Concorde Hotel Singapore

Time: 9am to 6pm (8 Hours)

Fee: $400.00 (excluding GST)

Enquiries: Please contact @ 6720 3333 or email



Problems (9.00am – 10.45am)

  • Purpose of Minutes
    • Exercise
  • Problems of the Minute Taker
    • Exercise

AM Break

Getting Ready-Part 1 (11.00am – 12.50pm)

  • The Agenda
    • Exercise
  • Formats of Minutes
    • Exercise
  • Choosing a Format
    • Exercise
  • Listening and Summarising
    • Exercise


Getting Ready-Part 2 (1.50pm – 2.20pm)

  • Note Taking Techniques
    • Exercise

Language Concerns – Part 1(2.20pm – 3.50pm)

  • Reported Speech
    • Exercise
  • Dealing with Tense
    • Exercise
  • Reporting Verbs
    • Exercise

PM Break

Language Concerns – Part 2 (4.05pm – 4.45pm)

  • Ambiguity and Diplomacy
    • Exercise

The Minutes (4.45pm – 6.00pm)

  • Components
    • Exercise
  • A Checklist
    • Exercise

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